Subject Access Requests

Do you want to know what information the Council holds about you?

The Council has a duty under the Data Protection Act to provide individuals with access to information about themselves on request.

Who is entitled to personal information?

In general, personal information will only be given to the person who is the subject of the data, and then only when their identification has been verified.

Requests for information about a person other than yourself will usually be rejected except for the following circumstances:

  • parents may request information about a child under 12, but there is no automatic right to the data;
  • a solicitor may request information on behalf of a client with written consent. Requests from other individuals acting with the explicit written consent of the subject may be accepted in certain circumstances.

What you will get:

  • Copies of documents you are allowed to see as described under the Data Protection Act 1998;
  • A list of the documents disclosed to you;
  • On request, the Council will provide a description of how and why the data is being processed, who has access to it and / or an explanation of any codes used in the documents you have received.

What is the process?

You will need to complete the Subject Access Request Form

Send your request, marked PRIVATE & CONFIDENTIAL to the address on the form.

We will check the validity of your request and contact you if any further information or evidence is needed. Usually, we will respond to your request within the 40 day time period set out by the Data Protection Act 1998.

In the case of a large volume of information you may be asked to attend an office to view the documents.

If you are dissatisfied with the information provided to you, you can make a complaint and the Council's handling of your request will be reviewed.

If you are unhappy with the outcome of this review, you can request an assessment of your case by the Information Commissioner's Office.