Assistant: Customer Services

Do you enjoy working with members of the public?  Do you have excellent communication skills?  Do you stay calm when working in a busy environment?

An opportunity has arisen to join our Customer Hub team.  This post is the first point of contact for visitors to the Council of the Isles of Scilly and has a high degree of contact with both our external and internal customers covering a wide variety of tasks. It is an excellent introduction to the Council as a whole and gives a good grounding for progression into other roles as and when they become available.

Experience of customer services and administration is essential and the post holder must have excellent numeric and data entry skills. 

You will be based at St Mary’s Library, and the Carn Gwaval Wellbeing Centre and will be required to work some shifts during evenings and weekends.

For an informal discussion please telephone Jo Evans on (01720) 404445 or email

Thinking of working for the Council of the Isles of Scilly? Here are just some of the benefits which we are able to offer to our employees:

·         A competitive salary

·         Childcare Voucher Scheme

·         Eye care voucher scheme

·         Cycle To Work Scheme

·         A generous relocation package for eligible candidates

·         Defined benefit pension scheme

·         Training and Development opportunities

·         Family friendly leave, pay and working arrangements

·         Generous Holiday allowance starting at 24 days annual leave pro rata per annum plus bank holidays

·         A free confidential and impartial counselling service



Business Unit: 
Strategic Development
Full or Part Time - Permanent
37 per week
£16,123-£17,072 pro rata per annum
Closing Date: 
Monday, 23 April, 2018 - 1pm
Application Pack: 
Additional Information: 

Application Form
Advertisement Monitoring
Equal Opportunities Monitoring
Guidance Notes
Isles of Scilly Information Sheet

Please submit completed applications to or 
HR Officer
Council of the Isles of Scilly
Town Hall
St Mary's
Isles of Scilly
TR21 0NA

Please note that canvassing of Members or Officers will disqualify you from consideration

If you require this application pack in an alternative language, in larger text, Braille, easy read or in an audio format, please email or telephone 01720 424000