If you need help on a night out, ask for Angela

Council staff have visited Scilly’s pubs to promote the national ‘Ask for Angela’ campaign which aims to reduce potentially harmful situations by providing customers with a phrase to let staff know they need help.

The campaign is aimed at anyone who finds themselves in a vulnerable situation on a night out. If this happens, you can go to the bar and ask for "Angela", which will discreetly alert staff so they can take action to defuse the situation. They will take you to one side or to a safer location away from the people causing the problem so that you can speak in confidence about the situation and any help you may need.

Staff are encouraged to take action as appropriate, perhaps calling a taxi for the individual, contacting their friends or family, or the police if necessary, or requesting that the person causing the distress - either through their actions, words or behaviour - leaves the venue.

If you find yourself in an uncomfortable situation on a night out, perhaps separate from friends, don’t hesitate to alert bar staff by asking for Angela.

Publishing date: 
Thursday, 20 December, 2018