Isles of Scilly Planning Advice Service from January 2024
If you would like to make an appointment to speak to the planning team in person:
HOW: complete the form below under 'Apply' outlining what you want to speak to us about. We will respond by email with a time slot of when you can come to speak to us.
WHERE: All in-person appointments will be at Porth Mellon Enterprise Centre on the Industrial Estate on St Mary's. Virtual appointments can be arranged by TEAMS, for those who cannot get to St Mary's
WHEN: Currently our time slots are limited to:
- 20 mins
- between 09am and 11am
- on Monday mornings
If you have any problems completing the form then you can call:
01720 424456
Leave us a message. We will call back confirming a timeslot (you will need to leave us your name and contact number)
The service will be offering verbal advice only on the day.
If you would like to obtain more detailed, in writing, planning advice, you will need to go through our chargeable service for pre-application advice:
Chargeable Service From 2025:
What our Free service includes:
- General advice on planning considerations, policies, and permitted development rights.
- How to apply for planning permission and our requirements for validating planning applications.
- General details about any constraints on or surrounding a site.
- Direct you to other authorities which you may need to contact (eg. Building Control, Environment Agency, Natural England, Historic England).
- Advice on planning application fees.
What not to expect from our service:
- Any written advice subsequent to your enquiry.
- Confirmation on whether a proposal is permitted development.
- Advice on whether you will achieve planning permission.
- An in-depth analysis of a specific proposal.
- Specialist advice (eg. Building control, archaeology, ecology, design or plan drawing).
- Receiving payments for pre-application or planning application fees.
Planning Officers do not have a detailed knowledge of using the Planning Portal for the submission of planning applications, but we will try to help particularly if your query is about the information you are submitting.
You can call the Planning Portal’s customer service helpline on 0333 323 4589 or email support@planningportal.co.uk
Apply:
*
*We are aware this above button/link may not work and we are working to fix this. If you have attempted to use this and found you need to log in, you can email your request for Pre-App Advice using this email link.
Important:
This service should not be used to request an update on any current planning application or an existing pre-application enquiry. If you have already got an application in our system then please contact us directly about that specifically.
All advice given as part of this service constitutes an informal opinion of a CIOS Planning Officer based on the information provided. It shall not prejudice, or be binding upon, the Authority in making future planning decisions.
We may keep a record of your personal details and the nature of your enquiry for internal purposes only. For more information on your rights under the General Data Protection Regulation (GPDR) and how we will manage your information please see our Privacy Statement.
More Information
For more general information on planning and pre-application matters please visit the Governments website for Guidance on Before Submitting an Application.
Last Updated: 07/11/2024