Computer and phone system downtime 28-30 August 2021

Please be aware that between 10pm on Friday, 27 August and 4pm on Monday, 30 August, there will be limited access to some of our points of contact and phone lines. Our usual service will resume on Tuesday at 8.30am.

This downtime is because Cornwall Council are carrying out essential upgrades to infrastructure which will impact on some of our IT and phone systems.

Emergency out-of-hours mobile numbers (including the COVID-19 testing number) will not be affected. If you have a genuinely urgent issue and need a response from the council in this time, you can contact us on: 07584 238 510. In the event that your call is not answered initially, you should leave a voicemail message with your contact details and we will get back to you as soon as possible.

We apologise for any inconvenience and thank you for your understanding.


Publishing date: 
Friday, 27 August, 2021