We recognise that some people would like to access housing advice in person, rather than by phone or email. To make this easier for everyone we’re introducing a weekly drop-in session for the community to meet with a member of our housing team.
The drop-in sessions will take place 10am - 12pm at St Mary’s Library, every Wednesday from 17 January 2024 onwards.
The drop-in sessions are intended to answer any queries about:
- the Housing Register
- rent queries/assistance
- Right to Buy
- repairs and maintenance
- information and sign posting for private sector housing
If this proves popular or there are requests for similar sessions to be held elsewhere, or at different times, we will consider this too. We also welcome feedback on the service, including suggestions for improvement.
As the Library is a public space, we are unable to discuss confidential matters at these sessions. If you have anything you want to discuss confidentially, you can make an appointment with a member of the housing team, by emailing firstname.lastname@example.org or calling 01720 424 440.