As we have previously announced the Council will be introducing a new service for commercial waste from 31 March 2025.
As a result of this change in operations, all small to medium sized businesses, including all self-catering holiday lets and B&Bs that receive a weekly kerbside collection service, or bring waste to a Council managed waste site on an off-island, will be required to sign up to the new service by 4.30pm on 31 January 2025.
This requirement applies to all small to medium sized businesses on St Mary’s, St Agnes, Bryher and St Martin’s, whether they pay Council Tax or Non-Domestic Rates.
Larger businesses which produce large volumes of waste and recycling for disposal at waste and recycling centres managed by the Council will need to contact the waste team separately to discuss their requirements.
The Council doesn’t mange waste and recycling from Tresco, so existing arrangements for Tresco’s commercial waste will not be affected.
How to sign up to the new waste service
All businesses that have their waste managed by the Council must sign up to the new service by 4.30pm on 31 January 2025 by completing the online form at the following link:
| CLICK HERE TO SIGN UP TO THE NEW COMMERCIAL WASTE SERVICE |
If your business produces larger or smaller amounts of waste and recycling than is accounted for on the sign-up form at the link above, or you are unable to complete it for any other reason, you will need to email the waste and recycling team at zerowaste@scilly.gov.uk or call 01720 424450 before 4.30pm on 31 January to make alternative arrangements.
IMPORTANT: please be aware that the new service will replace all existing Council waste and recycling arrangements, so any business on St Mary’s, St Agnes, Bryher or St Martin’s that fails to sign up to the new service (or in the case of larger businesses, make alternative arrangements, as set out above):
- WILL NOT be a Council commercial waste services customer
- WILL NOT have their commercial waste or recycling collected
- WILL NOT be able to access any of the off-island waste sites for the purpose of disposing of commercial waste or recycling
Changes to collection days on St Mary’s
We will also be making some minor changes to waste and recycling collection days on St Mary’s from 31 March 2025. These changes apply to both businesses and householders, but we will be communicating with householders separately about service changes in the coming weeks. Please visit our 'New commercial waste service from 31 March 2025' webpage to check your collection day.
No changes have been made to waste and recycling collection times. Both businesses and householders are still required to present their material for collection at the kerbside by 8.30am on their collection day.
Helping you with these changes
To help businesses adjust to these changes we’re providing the following opportunities for the community to come and speak to the waste and recycling team in person:
Waste and Recycling Service Changes Drop-in session
When: Thursday 9 January from 2pm until 4pm.
Where: Wesleyan Chapel, St Mary’s
Bookable Weekly Advice sessions
Our bookable weekly advice sessions are also a great way of getting your questions answered. Businesses can book in to speak to a member of the waste team on Thursday afternoons from 16 January 2025 onwards, by completing the form at the following link:
https://outlook.office365.com/book/WastePEC@cornwallservices.onmicrosoft.com/
These sessions are also available online for those unable to attend in person – please select the 'online' option on the drop-down menu on the booking form.
Our waste customers are also always welcome to contact the team with any questions or concerns by emailing zerowaste@scilly.gov.uk or calling 01720 424450.
Keeping you Updated
We will be writing to all residents to inform them of the changes to the commercial waste service set out above and will also be notifying people about changes to household recycling in early 2025. Whilst we will ensure we write directly to customers about the forthcoming changes, reminders about important deadlines will be posted to the Council’s Facebook page. Customers may wish to follow us on Facebook in order to receive additional reminders.