We’re writing to all of the Council’s existing commercial waste service customers to ask them to complete a survey. This survey will assist in the design of a new payment system for commercial waste and recycling services provided by the Council.
If you run a business on St Mary’s and the Council collects your commercial waste directly, or if you run a business on the off islands and have your commercial waste managed by Council contractors, we need to hear from you. We'd also like to hear from you if you run a business that doesn’t currently use the Council’s commercial waste collection service, but may wish to in the future.
The survey is being carried out by Eunomia Research and Consulting on the Council’s behalf and follows our announcement of plans to make changes to waste and recycling containerisation and collection arrangements from March 2025. Further information about the waste and recycling changes can be found on our website.
By completing the survey you will provide information which will enable us to tailor our new payment system to the needs of our customers as much as possible. You will also provide the data which will enable the Council to improve its commercial waste customer database and make sure you are notified as forthcoming changes to waste and recycling services come into operation over the coming months.
How to respond to the survey
Existing and potential Council commercial waste customers can respond to the survey, by clicking on the button below. If you’re an existing commercial waste customer, you don’t have to wait for your letter to arrive to complete this survey.
COMPLETE OUR COMMERCIAL WASTE PAYMENT SYSTEM SURVEY |
The survey will close at 5pm Sunday 25 August 2024. All responses must be received before the deadline in order to be included.
If you are unable to complete the survey online, please get in touch with us using the contact details below (and contained in the letter) as soon as possible and we will make arrangements to help you provide your responses.
If you have any queries, please contact our waste and recycling team by calling 01720 424450 or emailing zerowaste@scilly.gov.uk
Next steps
All survey responses will be considered by the environment team when designing the Council’s new payment system for commercial waste and recycling collections.
All commercial waste customers will be kept updated of any changes to our commercial waste and recycling collections service.