Hardship fund and other support

Government support

The government has a service to find out what help and advice you can get from the government and other organisations. You can use it for yourself or someone else. 

Find coronavirus support: https://www.gov.uk/find-coronavirus-support 

NHS Test and Trace Support Payments

If you have tested positive for COVID-19 or have been in close contact with someone who has tested positive, you may be entitled to a Test and Trace Support Payment of £500.

This is for residents on lower incomes who cannot work from home and have lost income as a result. Self-isolation is a legal duty for all those who test positive for coronavirus or are identified by NHS Test and Trace as a close contact. The scheme will run until 31 January 2021.

When should I make an application?
Applications must be made:

  • during your period of self-isolation
  • or within 14 days of your self-isolation period coming to an end. Applications made after this date will not be considered. 

Please check you are eligible before making your application

You are eligible if:

  • you have tested positive for coronavirus
  • or have recently been in close contact with someone who has tested positive;
  • and been told to stay at home and self-isolate on or after 28 September 2020 by NHS Test and Trace

You must be:

  • employed
  • or self-employed
  • and be unable to work from home and losing income as a result

You will also need to be receiving one of the following benefits:

  • Universal Credit
  • Income related Employment Support Allowance
  • Working Tax Credit
  • Income based Jobseekers Allowance
  • Income Support
  • Pension Credit 
  • or Housing Benefit

If you are confident you are eligible and have your 8 digit Test and Trace reference number please call the number below:

0300 1234 121 (option 5)

If you do not receive the benefits above but you are still on low income you may be eligible for a discretionary Test and Trace Support Payment.

The Isles of Scilly Hardship Fund 

A Hardship Fund has been established for anyone living on the Isles of Scilly who is suffering financial hardship as a result of COVID-19. 

If you are struggling to buy food or heat your home, or are suffering financial hardship in some other way, please contact one of the Council officers below for a friendly, confidential and unintrusive chat.

Rachel Guy: 01720 424441 / 07925 360405
Jennie Woodcock: 01720 424483 / 07917 198334
Matt Davis: 01720 424454 / 07810 881381

The Hardship Fund has received financial backing from the Edward McDonald Trust, the Duke of Cornwall’s Benevolent Fund, the Richard Addison Charitable Trust, Cornwall Community Foundation and the Lord Phillimore Charitable Settlement. It has also received generous support from members of the public.

If you would like to donate to the Hardship Fund, you can do so by giving to the Edward McDonald Trust.

There are three ways to donate:

1. online at GoFundMe using the following link (www.gofundme.com/f/charlotte039s-campaign-for-edward-mcdonald-trust);
2. by bank transfer to the following details (account name: Trustees of E McDonald, sort code: 30-96-56, account no: 00845248); or
3. by posting a cheque made payable to ‘Trustees of E McDonald’ to the following address (Edward McDonald Trust, Town Hall, St Mary’s, Isles of Scilly, TR21 0LW).

Gift Aid can be included automatically when donating through GoFundMe. If donating by bank transfer or cheque, however, we would ask that UK taxpayers complete the attached Gift Aid declaration and send it to joseph.payne@scilly.gov.uk or to the Town Hall address above.

You can also support the Hardship Fund every time you purchase from Amazon by selecting the Edward McDonald Trust as your chosen charity in AmazonSmile. There is no extra cost to you. Further information about AmazonSmile may be found at the following link (www.smile.amazon.co.uk).