Freedom of Information

The Freedom of Information Act 2000 gives a general right of access to all types of recorded information held by public authorities, including the Council of the Isles of Scilly.

To submit a Freedom of Information request to the Council, please write to us at or using the postal address given below:

Freedom of Information Team
Town Hall
St Mary's
Isles of Scilly
​TR21 0LW

The request should include your name, contact details and a clear description of the information you want.

We will respond to your request within 20 working days.

We will provide you with the information you are looking for unless:

  • the information is not held by the Council;
  • the information is covered by one or more of the exemptions contained in the Act; or
  • the cost of complying with your request would exceed the appropriate limit – currently laid down as £450.

Whenever we unable to provide information, we will give a full explanation of the reasons why.

The publication scheme of the Council of the Isles of Scilly may be found here.


If you are unhappy with any aspect of the handling of a request, you can make a complaint or request an internal review by writing to the Officer: Public Relations and Communications, either by email or at the Town Hall address.

If you are not content with the outcome of that complaint, you can then appeal to the Information Commissioner for a decision.